Privacy policy

Last updated: March 22, 2025

Welcome to Gift On-Time! This Privacy Policy describes how Gift On-Time ("we,""us,"or"our") collects, uses, and protects your information when you use our Shopify application (the “App”).

Information We Collect

When you install and use the Gift On-Time App, we may automatically collect the following categories of data from your Shopify account:

● Theme API: To modify the appearance and design of your online store.
● Shop API: To access general settings and store-related details.
● Product API: To retrieve general information and details related to gift products.
● Orders API: To track when a new order is created.

Additionally, when users interact with the App, we collect contact details entered into forms after users provide consent for data processing.

How We Use Your Information

We use the collected data to:

● Enable the ‘Send Virtually On-Time’ feature on product pages.
● Allow buyers to schedule digital gift reveals with personalized messages.
● Send SMS or WhatsApp notifications to gift recipients with a link to an interactive
● scratch-to-reveal experience.
● Display gift details, images, sender messages, and shipping timelines.
● Improve our services and enhance user experience.
● Comply with legal and regulatory requirements.

SMS & Mobile Data Privacy

● We do not share mobile numbers or SMS consent data with third parties or affiliates for marketing or promotional purposes.
● Mobile numbers are used exclusively for transactional and support-related notifications (e.g., sending gift notifications, customer support).
● SMS opt-in data and consent are not shared with any third parties for marketing purposes.

Data Retention

We retain order-related data until you request its deletion. If you would like us to delete any of your stored information, please contact us at support@ontime.gifts

Sharing Your Information

We do not sell or rent personal data to third parties. However, we may share your data with trusted service providers to operate our business, such as:

● Shopify APIs to ensure seamless integration with your store.
● Legal or regulatory authorities if required by law.

Your Rights (For European Residents)

If you are a resident of Europe, you have the right to:

● Access the personal information we hold about you.
● Request corrections for inaccurate or outdated information.
● Request deletion of your personal data.

To exercise these rights, contact us at support@ontime.gifts. Please note that your information may be transferred outside of Europe, including to Canada and the United States, to fulfill our contractual obligations and business interests.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be reflected by updating the “Last Updated” date above. Your continued use of the App signifies acceptance of the revised Privacy Policy.